Support

PlanetLab Europe Support maintains the Everlab infrastructure and provides support to the third parties affected by EverLab experiments and researchers who conduct experiments.

The PlanetLab Europe support team is composed of engineers from the Université Pierre et Marie Curie (UPMC), the Institut National de Recherche en Informatique et en Automatique (INRIA)and the Hebrew University of Jerusalem (HUJI).

Contact
PlanetLab Europe Support
UPMC Paris Universitas
LIP6-CNRS Laboratory
104 Avenue du President Kennedy
Paris 75016
France
support@planet-lab.eu.

Unwanted Traffic From EverLab

  • If you are visiting this website because you are receiving unwanted or unrequested traffic from any EverLab node, please use the Search Form to identify the researchers responsible for the traffic, and report your complaint to them.
  • The PlanetLab Support team support@planet-lab.euis copied on all complaints, and will ensure that your concerns are addressed in a timely manner. If you are unable to determine the source of the traffic, please contact PlanetLab Support support@planet-lab.eu. Feel free to direct any additional concerns or questions about EverLab to this address.
  • Researchers using the EverLab network are bound by an Acceptable Use Policy which forbids malicious or disruptive behavior. Additionally, all EverLab nodes are secured and actively managed by the PlanetLab Europe Operations team.