Technical Contact
I'm responsible for administering PlanetLab nodes at my site.
What does this mean?
The best way to understand your duties is to read the Technical Contact's Guide, which is
available by following the "Documentation" link in the menu bar.
We see suspicious network activity from one of the PlanetLab nodes that
we host. What should we do?
Access the node using your web browser. From this page, you will see what
slices are running on this node and how much data they have sent/received
recently. If you are worried about a particular computer being attacked or
probed from this node, you can query this page by specifying the IP address and
port number of the computer in question, and learning what slice sent the
offending packet(s). You should feel free send email to the research group
identified as being responsible for this slice asking if the behavior you saw
is to be expected.
A local PlanetLab node is well beyond suspicious behavior; it's
bringing our campus network to it's knees. What do we do?
Of course you can always turn the machine(s) off, but if you do,
then the PlanetLab staff will not be able to figure out what went
wrong. Instead, we request that you bring each suspicious machine
into a debug state. This will terminate all activity on the node
(killing the source of the problem), but leave the machine in a safe
state that will allow the PlanetLab staff to log onto the machine and
diagnose the problem. You should also send email to PlanetLab Support
with a report of the problem. The Technical
Contact's Guide provides a specific description of how to do
this.
The PlanetLab nodes we host are using a significant fraction of our
site's external bandwidth. Can we do anything to limit bandwidth
usage?
Yes. Log into the node(s) using the site_admin account
and set the upper bound on bandwidth consumption using the
pl-limitbw command, as described in the Technical Contact's Guide.
My site is very sensitive to security issues. What do you do to
ensure that the PlanetLab nodes we host aren't compromised.
Several things, many of which are enumerated in the Hosting a Node document. However, it is not possible for
us to run conventional intrusion detection software because our users' programs
often exhibit unusual (but perfectly legitimate) behavior that trigger IDS
alarms. The main thing you should know is that bad things do occasionally
happen, but when they do, we are able to bring all the nodes world-wide into a
safe state in a matter of minutes.
PlanetLab Support
I want to get involved in the day-to-day support of PlanetLab
What should I do?
Subscribe to the Support mailing list. To do this, and learn the
ground rules for contributing to PlanetLab support, follow the
"Mailing Lists" link in the menu bar.